This means that any operations that you perform on this This system then becomes a full and complete CIC system that is identically configured to the other However, the system might duplicate data if you disconnect one of the two systems from the switchover hardware and boot it up as a stand-alone server. The system that switchover considers the backup operates in a suspended mode that suppresses the normal mirror and data logging activities. When you configure two IC servers so that one is an automatic backup of the other using the switchover process, no duplication of data or any problems relative to any report and configuration mirror data logging in CIC should occur. Line group reports use this data to show details about lines and line group configurations, as well as to find the least used lines in a group. Some queue period statistics reports use this data to restrict users to non-queue workgroups. Types of information include portions of configuration information for user to workgroup relationships, line and line group configuration, and line to line group relationships. The source for this data is the CIC configuration which the system copies from CIC to your database on any restart, and updated any time you change the configuration. This allows for more functionality on the reports. “SendCustomNotification AdminServer SyncAllMirrorLogs ”įormulas in CIC reports allow the account code information and the user workgroup relationship information to be read directly from Interaction Administrator. If this data is out of sync with CIC, you can update the data for a site by executing the following command at CIC updates these tables automatically via a system process. Normally you would not use the logging tool to place data into these tables. Reports that operate with this restriction are the Queue Period Statistics Agent Performance and Line Group reports. Reports that use these tables might not represent historical information correctly if you have changed the configuration information since CIC generated the historical data. Note that these tables reflect the current configuration. The account code configuration allows the system to display account code information on various interaction detail type reports. ![]() The line and line group reports use the line and line group configuration information to report on least used lines by group, or to display additionalĬonfiguration information about the line or group. The User to Workgroup relationship allows you to build reports that can group user data by workgroups. The mirror tables include data for account code configurations, user and workgroup relationships, line and line group configurations, and Voluntary dissolution step by step guide updated.Configuration Mirror Data Configuration Mirror DataĬonfiguration mirror data is data that CIC copies from the configuration to aid in the generation of reports. Updated the convert a CIC to a Registered Society step-by-step guide. ![]() Step-by-step guides updated to reflect new version of IN01 Updated the notice of intent to remove the company from 3 to 2 months. New process for a CIC converting to a CIO To ensure the new online process is at the top of the documentĪdding further information - online incorporation Updating link to online accounts facility Updating step-by-step guidelines to incorporate and convert an application. Updated information on filing CIC accounts online Updated information on filing CIC accounts ![]() It includes links to the appropriate forms, model constitutions (including the memorandum of association and articles of association) and model special resolutions.Īdded information that Community Interest Companies (CICs) can now file Resolution online by using Companies house upload systemĪdded information on Peron of Significant Control file an annual CIC report and accounts online or by post.arrange the voluntary dissolution of a CIC.convert a CIC to a Charitable Incorporated Organisation (CIO).change the status of a CIC to a community interest plc.alter clauses in the articles of association.change or specifying an asset-locked body in the articles of association.convert a plc to a community interest plc.convert a private company to a community interest plc.convert an industrial and provident society ( IPS) to a CIC.form a community interest public limited company ( plc).Handy Hits and Tips befor completing your CIC application.This step-by-step guidance explains what you need to do to: A Community Interest Company ( CIC) is a limited company, with special additional features, created for the use of people who want to conduct a business or other activity for community benefit, and not purely for private advantage.
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